Questions,
answered.

Yes — completely. Lab-grown diamonds are chemically and visually the same as mined diamonds. They're made of the same material, have the same hardness, and look identical in everyday wear. The only difference is where they were formed.

Yes. Every OLVR diamond is independently certified by IGI or GIA — so the details you see are verified and documented before you buy.

You don't need to become an expert. We've built a Diamond Guide that explains what matters in plain language. And if you want a second set of eyes, we're always happy to review options with you.

They don't require mining, which removes a lot of cost and variability from the process. That allows you to put more of your budget into the ring itself rather than scarcity.

Pricing is broken into two clear parts:

• The setting or style — a fixed, transparent price
• The diamond — priced separately based on its specifications

You'll always see these costs clearly displayed as you move through the process.

A custom ring typically costs more than building a style from the OLVR catalogue. In return, you get a white-glove process and a ring designed specifically for her — not a preset design.

Yes — as long as you're working with a brand that takes responsibility seriously. We use certified diamonds, insured shipping, and clear communication throughout the process.

Before anything is made, you'll review a high-definition rendering of the ring. This lets you see proportions, details, and overall feel clearly — not just imagine it.

Absolutely. If you want reassurance, a second opinion, or help narrowing things down, we're here for that. No pressure, no obligation.

We offer one complimentary resize — up or down, up to ¾ of a size — within one year of purchase. This gives you flexibility without pressure to get it perfect the first time.

The most accurate option is visiting a local jeweller. If you're keeping it a surprise, bringing one of her rings — and knowing which hand she wears it on — works well too.

OLVR rings are made in two dedicated manufacturing locations: Montreal, Canada and Chicago, USA. Both facilities specialise in fine jewellery and follow the same standards for craftsmanship, quality control, and finishing.

We offer classic, high-quality metals chosen for durability and everyday comfort — including 18K yellow, white, and rose gold, and 950 platinum. Each option is suitable for engagement rings and long-term wear.

Yes. These are made to be worn, not just admired. Comfort, durability, and security are built into every design.

We start by understanding what you're aiming for, then present designs based on that direction. You review, refine, and approve before anything is made.

Very little. A few reference images, a general idea, or even just knowing what she likes is enough to begin.

That's normal. Most people don't. Between our tools, guidance, and design options, we'll help you narrow in without guessing blindly.

Yes. You'll review a detailed rendering — often in 360° — so you can feel confident before moving forward.

Yes. This stage exists for that exact reason. We don't rush you into final decisions.

Once your ring style and diamond are selected and purchased, production typically takes approximately 4 weeks. This covers final setting, quality checks, and preparation for shipment. Bespoke rings, designed from scratch, take longer — your designer will confirm the timeline with you.

Yes. If you have a specific date in mind, let us know before purchasing. We'll confirm timelines upfront and make sure expectations are clear before you move forward.

Tell us. We'll be honest about what's possible and help find the best path forward.

Once the ring is complete, it's shipped via FedEx overnight, using secure, discreet packaging — fully insured.

Shipping is typically overnight once the ring leaves production, so delivery is quick after it ships.

Yes. You can ship the ring to a work address, a trusted location, or directly to a local FedEx pickup location. Just let us know what works best — we'll handle the details.

Every OLVR ring comes with lifetime coverage against manufacturing defects. If something isn't right due to how the ring was made, you're protected.

If we made an error, we'll fix it. If something simply needs adjustment, we'll help find a fair solution.

Yes. We're here before, during, and after. You're not on your own once the ring is delivered.

Platinum is denser and more durable than gold — it develops a patina over time rather than losing metal. Gold is available in yellow, white, and rose, each with its own character. White gold has a rhodium plating that may need refreshing every few years. Platinum doesn't.

Both are excellent choices for an engagement ring worn every day.

All OLVR metals are chosen for durability and long-term comfort. Platinum is the hardest-wearing. 18K gold balances purity and durability well. The right choice depends on her lifestyle and personal preference — we're happy to talk through the options.